If you are not 100% satisfied with your Trailcraft purchase you may return/exchange the item if it is in it's original and unused condition, and within 30 days of purchase. That means if you do not like an item, or an item does not fit you may return it hassle free. We are not responsible for return shipping charges unless it is a shipping error on our end. Returned items must be sent with a carrier that offers tracking and insurance.